Job Vacancy: Operations Manager

20 November 2023


Job title: Operations Manager

Reports to: Managing Director

Location: Remote-based 

Candidates who are based in the regions of Asia and Africa are strongly encouraged to apply and will be given preference.


Embode is an international human rights consulting agency focusing on social protection, responsible business, labour, migration, and corporate accountability. With 8 years of experience, we have conducted groundbreaking work in Asia and Africa's agricultural and manufacturing sectors. As an independent expert voice, we bridge the gap between industry, governments, and civil society. Our diverse clientele includes corporations, UN organisations, and NGOs. Through research, field assessments, training, and policy development, our growing virtual team based in over 15 countries ensures the highest standards of accountability and worker protection.

Embode offers a competitive package, 100% remote working and flexi-hours arrangement. We offer a stimulating work environment, opportunities to lead and innovate, and a commitment to growing your skills in a fulfilling and international working environment.

See www.embode.co for more details about our work.

Job Profile


The Operations Manager is a leadership role and is part of the executive management team, reporting directly to the Managing Director. S/he is responsible for building and maintaining the efficient functioning of Embode's operational systems and ensuring appropriate organisational policies and processes are in place. S/he will maintain effective and proper management of the organisation's overall finance, human resources, administrative and communication matters. 


Main Responsibilities


1. Organisational Development: Build, maintain and strengthen Embode's administrative processes, internally and externally, also developing and updating policies, procedures, and their operationalisation. This will include management of the administrative and operations team, and an eye for understanding how to evolve business and organisational systems, supported by various tools such asMonday.com. 


2. Finance: Oversee the maintenance of bookkeeping, transactions, financial and management accounting, including financial planning with Quickbooks. Manage project allocation of all staff, payroll, as well as reporting on consultancy time allocations. Capacity to identify organisational needs and acquire resources, design systems and produce results to ensure healthy business insights, recommendations and strategy planning.


3, Human Resources: Establish, maintain, and manage human resource processes, including recruitment, performance management and contract completion steps. This will also include an internal employee management system which supports wellbeing and learning and development opportunities. 


4. Marketing: Support the co-creation of a marketing and communications strategy, both internal and external, in collaboration with the Managing Director. Support implementation of the communications plan. 


5.  Team Management: Recruiting, onboarding, building and strengthening a growing operations team, to support the full and expanding functioning of the organisation. This will also entail managing and supporting the team to function as the administrative and operations support for the rest of the organisation, integrating and cultivating organisational values, deliverables and motivation. 


Competencies and Qualifications


  • Advanced university degree in relevant area, combined with relevant professional training and qualifications
  • 8+ years professional progressive experience in similar, multi-faceted functions in an international business organisation.
  • Proficient level of computer literacy, particular in a broad range of online management and communications tools.
  • Excellent level of fluency in spoken and written English, and being fluent in any other languages is a distinct advantage
  • Skilled in culturally-adaptive communication, and excellent professional written and self- presentation style.
  • Excellent at communicating through online platforms, virtual meetings, and email.
  • Creative innovator, with ability to take initiative in proposing and setting up new systems of work.
  • Capacity to work independently in a remote, virtual setting
  • Demonstrates a high level of ethics and integrity
  • Capable to develop solutions to complex problems
  • Exceptional planning, organisation, time management and coordination skills with an attention to detail.
  • Sharp and intuitive understanding of confidentiality and privacy requirements within a business.
  • Strategic  approach to negotiating roles and working boundaries vis-à-vis colleagues and clients.


Application Process

Interested candidates are invited to fill out our dedicated application form by 7th December 2023. For any queries please write to applications@embode.co .